Returns & Exchanges

At Justmylook, we want you to be completely satisfied with your beauty purchase, which is why we offer a straightforward 30-day return policy for any unopened and unused products. Please ensure all items remain in their original packaging with security seals intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully pack your products in their original shipping box or a sturdy alternative, ensuring they are well-protected to prevent damage during transit.

• 3.
  Label and Post

  Download and print your prepaid return shipping label from the portal, attach it to your parcel, and drop it off at your nearest designated courier point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund back to your original payment method within 5 to 7 working days.